Refund policy

I’ve spent the last 25 years building one of the most respected legacy brands in

the industry. I believe my products are the best in the business and I work my

butt off making sure it stays that way. I would never have gotten here if I didn’t

stand behind my products. I want you to like my Gaspari product line. I want you

to speak highly about me, my company and my products and I’ll do whatever I

can to make sure that happens.  I do make sure that happens, well

over 50% of our online sales each month are returning customers. And that

number is what dreams are made of in this industry. Customer service is an

essential conduit between you and me, and one that has proven very effective at making my legitimate customers happy.

You’ll notice I used the word “legitimate” in the previous sentence. That’s

because the internet is rife with bad actors these days, who apply a great deal of

creativity in ripping off companies like mine. Being impervious to rip-offs is the

goal of any company, but no set of safeguards yet invented is going to be 100%

effective. However, after decades in business and many millions of dollars in

sales, I think my staff and I have come up with the fairest, most equitable return

policy that both satisfies my customer’s needs as well as protects my company,

which ultimately trickles down to cost savings that help me keep my prices down

and the value you receive for your money high. High enough for you to keep

coming back.

I'm more than happy to offer you a 100% refund on your purchase, for whatever

reason, during the first 30 days after you receive it. All I ask is that you go

to Support@gasparinutrition.com Where a customer service rep will approve your return, thoroughly explain the return process, and assign you a Call Tag label to return the package to Gaspari Nutrition.

Like I said above, I want you to like my supplements. But, if for any reason you

don’t like them, how they taste, you ordered the wrong product or the wrong

flavor.... whatever, I’ll take them back and refund you 100% of the purchase

price you paid. All I ask is that you ship me back the unused portion (*at least

75%) of the product you don’t like. We verify the content of each return; if you

didn’t like it you wouldn’t have used more than a quarter of it, right? All returns

containing less than 75% of the original content by weight will be voided and

whatever you sent will be disposed of and there will be no refund.

If product purchased is badly damaged during shipping or the product is

hardened, discolored or defective in anyway, please send photos to:

Support@gasparinutrition.com so that a Call tag can be issued to have that

product returned and a replacement product sent.

I want you happily wearing my Gaspari clothing. If you have any issues with my

apparel, that my staff can’t satisfy, I will gladly refund the purchase price you

paid.

***Please pay close attention to any size and/or color warnings; we have

numerous suppliers in numerous countries and sometimes there’s variances in

what you might expect, had you not considered the ample warnings we display.

When you return a garment, please be sure that it is:

• Clean and unstained – unless that’s the reason you’re returning it.
• Unwashed
• Free of signs of wear
• In its original packaging with all tags and labels attached

From my wraps, straps and bands to my gym bags, belts and assist gear, I have

scoured the earth to try and bring you the best possible product for the fairest

price possible. If you’re not satisfied with any of these products for any reason,

and our customer service department can’t make you happy, then just send it

back and I’ll refund the full purchase price you paid.

Please make sure the item is:

• Complete and returned in its original packaging
• Undamaged – unless that’s the reason you’re returning it
• Free of signs of wear
• Still with all tags and labels attached

 

Certain Items will not be subject for a return or a refund. If this is the case, the

fact that this product is not refundable will be clearly and repetitively stated prior

to purchase. Please pay attention to these ample warnings. You will not be

issued a call tag for these items. If you still ship them to us for a refund the

product will be disposed of.

Purchases From Third-Party websites:

The website where you purchased your Gaspari Product is responsible for processing your return. You must process your return through them. Gaspari products purchased from a 3rd party website and sent to Gaspari Nutrition for processing will be refused and your product will be disposed of.

If you bought your Gaspari product from a third-party physical retailer. i.e., “brick

and mortar” establishments, that store will be responsible for processing your

return. You must process your return through them. Gaspari products purchased

from a retail store and sent to Gaspari Nutrition for processing will be refused

and your product will be disposed of.

Unless otherwise authorized, the Customer is responsible for all packaging and

shipping charges returned to our warehouse facility. All COD shipments will

be refused. Gaspari Nutrition is not responsible for an incorrect address when placing the order on our Web page.  

Please keep the tracking number your shipper gives you so that you

can track your package. Also, please send the tracking number to

support@gasparinutrition.com so we can track your package as well in case it doesn’t arrive at our facility. We are not responsible for your items not getting here. 

 

All items returned to Gaspari that do not follow the guidelines set here, will be disposed of and no refund will be given.

 

All returns will be sent to: 

 

Gaspari Nutrition

13449 NW 42nd Ave.

Bay #10

Opa-Locka, FL 33054