Shipping policy

Customer Service

Thank you for ordering through Gasparinutrition.com, your order is important to us. Our Customer Service department is happy to help with any questions or issues relating to your order or shipping. Please email us or call us at 732.364.3777 during standard business hours 9am-5pm Eastern Time M-F, or leave us a message and a representative will be in touch with you as soon as possible. All calls are answered in the order in which they are received.

Shipping Locations

Our shipping carrier is USPS. We only ship to locations within the United States, with the exception of Hawaii and Alaska. For international shoppers, please contact the authorized distributor for your country to see where in your area Gaspari Nutrition products are sold. 

Back Orders

In the event a product you’ve order is not longer in-stock to ship you will receive an email and partial credit refund for the out of stock item. We cannot hold pre-authorizations for an extended period of time, any out of stock items will be cancelled off the order.

Damaged, Lost or Stolen Merchandise

Gaspari Nutrition makes every effort to safely secure and ship your order, however, despite best efforts and on rare occassions, merchandise can still be damaged in transit. If you feel that your order was damaged during delivery, please call customer service to issue a report.

Gaspari Nutrition is not responsible for lost or stolen merchandise.

Delivery Delays

Orders are typically shipped within 48-72 business hours M-F. Once shipped, you will receive tracking information to your email address provided at the time of order. If an email receipt is not received, contact Consumer Service at 732.364.3777, or email us at customerservice@gasparinutrition.com. Please allow up to 7 to 12 business days for delivery.